Shipping policy

At Freemoons, we carefully prepare each order to ensure it arrives in perfect condition.

Processing Time

All orders are processed within 1–5 business days. Orders are not shipped or delivered on weekends or holidays.

During periods of high demand, processing times may be slightly extended. If there is a significant delay, we will notify you by email.

Shipping Rates & Delivery

Shipping rates and delivery estimates are calculated at checkout based on your location and selected shipping method.

Once your order has shipped, you will receive a confirmation email with tracking information.

Domestic Shipping

We currently ship within the United States.

Estimated delivery times begin once your order has been shipped and may vary depending on the carrier and destination. Freemoons is not responsible for delays caused by the carrier, weather, or other circumstances beyond our control.

Order Tracking

When your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Lost or Delayed Packages

Freemoons is not responsible for lost, stolen, or delayed packages once they have been handed over to the carrier. If your package appears delayed or lost, please contact the carrier directly using your tracking information.

Incorrect Address

Please ensure that your shipping address is correct at checkout. Freemoons is not responsible for orders shipped to incorrectly provided addresses.